Job Description

At AMD, we care deeply about transforming lives through our cutting-edge technology to enrich industries, communities, and the world. Our mission is to build outstanding products that accelerate next-generation computing experiences—the foundational building blocks for data centers, artificial intelligence, PCs, gaming, and embedded systems.

Our success is driven by the AMD culture: pushing the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while embodying values of directness, humility, collaboration, and inclusivity. This is who we are at our best—One Company. One Team.

AMD Together We Advance

Location: Hyderabad, United States
Onsite Requirement: This role requires the student to work onsite from the Hyderabad office for the entire duration of the Co-op/Internship term. First-time Co-ops/Interns should work full-time and onsite.
Program Term: One Year

What You’ll Be Doing

• Gain hands-on experience with current productivity and collaboration tools used across AMD.

• Collaborate closely with senior team members in the Collaboration department to learn best practices.

• Follow documented processes to efficiently resolve customer tickets and inquiries.

• Work directly with vendors and senior team members to troubleshoot and resolve complex technical issues.

• Assist in updating and maintaining knowledge bases and documentation related to support processes.

• Participate in team meetings and contribute ideas to improve service delivery and operational efficiency.

Key Qualifications

• Basic understanding of networking concepts, operating systems, and web technologies.

• Familiarity with Microsoft Office Suite and mobile applications.

• Strong verbal and written communication skills.

• Excellent customer service orientation and interpersonal skills.

• Ability to quickly learn new tools and follow documented processes accurately.

Preferred Qualifications (What Would Set You Apart)

• Coursework in Information Systems, especially networking and operating systems.

• Practical knowledge of collaboration tools such as Microsoft Teams, Slack, OneDrive, and MS Office.

• Demonstrated problem-solving skills and attention to detail.

• Ability to work independently as well as part of a team in a fast-paced environment.

Who We’re Looking For

• Quick learners with a proactive attitude.

• Team players who can get along with diverse colleagues.

• Strong communicators who are comfortable engaging with customers and vendors.

• Candidates majoring in Information Systems or related fields.

• Individuals committed to following structured processes and maintaining high quality standards.

Benefits

AMD offers competitive benefits designed to support your health, well-being, and professional growth. Learn more about AMD benefits at a glance [link if applicable].

Equal Opportunity Statement

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity and inclusive employers, committed to considering all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs throughout all stages of recruitment and selection.

If you’re passionate about technology and eager to learn in a collaborative environment, we invite you to apply and advance with AMD.