Retail National Account Manager – Costco

Location: Hybrid (Seattle Area Preferred) or Remote in the U.S.
Salary Range: $120,000 – $150,000 annually
Company: TP-Link Systems Inc.

About TP-Link Systems Inc.

TP-Link is a globally recognized provider of reliable networking and smart home products, consistently ranked as the world's top Wi-Fi device supplier. Serving customers in over 170 countries, TP-Link is committed to innovation, quality, and delivering seamless connectivity solutions that enhance lives worldwide.

Our mission is to connect people with the wonders of technology through high-performance, dependable products. We believe in professionalism, innovation, simplicity, and excellence—and we’re looking for individuals who share our values to help us grow.

Position Overview

We’re seeking a passionate and strategic Retail National Account Manager to own and drive our Costco business. You will be responsible for leading the end-to-end relationship with Costco, including strategy, sales execution, forecasting, and retail program management across all Costco channels (in-store, online, and specialty). As the role matures, there is an opportunity to expand into additional retail accounts.

This role requires a proven background working with Costco, outstanding communication and analytical skills, and a proactive approach to driving results in a fast-paced retail environment.

Key Responsibilities

Account Ownership and Sales Growth

• Serve as the primary point of contact for Costco buyers and merchant teams.

• Lead and execute the strategic planning, forecasting, and promotional calendar across all Costco channels (warehouse, Costco.com, seasonal programs).

• Develop and implement strategies to expand product assortment, drive sales, and optimize pricing and promotional activities.

• Conduct competitive analysis to understand market trends and Costco competitor activities, and provide actionable insights.

Analytics and Forecasting

• Analyze sales performance, inventory levels, and forecasts using data from NPD, Costco POS, and internal tools to ensure stock health and meet demand.

• Support demand planning and ensure optimal inventory flow and replenishment strategies.

• Deliver weekly sell-through reports and performance insights to internal stakeholders and vendor partners.

Retail Operations and Support

• Oversee item setup processes, including EDI integration and compliance with Costco requirements for content, video uploads, and web copy (via Syndigo or similar platforms).

• Manage accurate records of pricing, product information, orders, planning issues, and vendor setups.

• Assist in Smarter Sorting registration and other retailer-specific onboarding tasks.

Collaboration & Cross-Functional Alignment

• Coordinate with Sales Operations, Marketing, Planning, and Logistics to ensure seamless execution of Costco initiatives.

• Support internal accounting processes by maintaining accurate shipping and invoicing data for timely cash flow.

Qualifications

• Bachelor’s degree required (Business, Marketing, or Analytics preferred).

• 7–10 years of experience in sales, retail account management, or analytics; must have experience calling on Costco.

• Strong analytical and forecasting skills; ability to manage complex data sets using Excel (pivot tables, v-lookups, etc.).

• Working knowledge of Costco’s retail systems and processes.

• Experience with EDI integration, Syndigo, and retail software (e.g., Retail Link) preferred.

• Excellent verbal and written communication skills; proactive, solution-oriented, and highly organized.

• Demonstrated initiative, grit, and a collaborative mindset—driven to achieve results and solve problems independently.

• Ability to travel as needed.

Benefits

• Fully paid medical, dental, and vision insurance (partial coverage for dependents)

• 401(k) contributions

• Free snacks, drinks, and lunch on Fridays

• Quarterly team-building events and health/wellness perks including gym membership

• Bi-annual reviews and annual pay increases

• Cell phone plan or reimbursement

• Commuter stipend (for Seattle or Minneapolis office-based employees)

Diversity & Inclusion at TP-Link

We are committed to creating an inclusive, supportive workplace where diverse perspectives are valued and all voices are heard. TP-Link is proud to be an equal opportunity employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected status.

Note: We are currently unable to offer visa sponsorships. Third-party agency inquiries will not be considered.