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Job Description

Turn Your Passion for Disney into a Magical Career – Work Remotely!

Are you a Disney enthusiast looking to build a rewarding career from the comfort of your home? Whether you want to help families plan unforgettable Disney vacations or deliver exceptional service as part of Disney’s customer support team, we have the perfect opportunity for you.

Join Good Story Vacations as a Travel Advisor or explore an entry-level remote customer service role with The Walt Disney Company. These flexible, remote positions allow you to earn income while working with one of the world’s most beloved entertainment brands.

Option 1: Disney Travel Advisor (with Good Story Vacations)

Transform your love for Disney into a career you love. Become a travel advisor with Good Story Vacations and help families create unforgettable Disney experiences. You’ll plan magical vacations, provide expert guidance, and access exclusive benefits and tools designed to support your success from day one.

Responsibilities:

• Plan and book Disney vacations (including theme parks, cruises, and resorts)
• Offer expert advice and personalized recommendations
• Ensure client satisfaction and memorable experiences

Qualifications:

• Passion for Disney and travel
• Strong communication and customer service skills
• Knowledge of Disney destinations is a plus (training provided)

Benefits:

• Flexible working hours (full-time or part-time)
• No startup fee; low annual fee
• Commission-based earnings
• Access to exclusive coaching, marketing tools, and client loyalty programs
• Supportive community and ongoing professional development

Note: Travel advisors are independent contractors affiliated with Good Story Vacations. Earnings depend on the volume of bookings.

How to Apply: Visit https://goodstoryvacations.com/join to complete a brief interactive survey. Qualified applicants will be invited to a video interview with our founder.

Option 2: Remote Customer Service Representative (with The Walt Disney Company)

Join the magical world of Disney from home! We are seeking friendly, motivated individuals for remote customer service positions. This entry-level role is ideal for those looking to start a career with one of the world’s most iconic brands—no prior experience required.

Key Responsibilities:

• Deliver excellent customer service via phone, email, and chat
• Assist with inquiries about Disney products, services, and experiences
• Handle and resolve customer concerns professionally
• Process orders and payments; provide accurate product information
• Collaborate with team members to ensure a seamless experience

Qualifications:

• High school diploma or equivalent
• Strong verbal and written communication skills
• Basic computer skills (Microsoft Office familiarity preferred)
• Problem-solving ability and attention to detail
• Positive attitude and passion for Disney

Benefits:

• Competitive pay and opportunities for advancement
• Flexible hours (minimum of 20 hours per week)
• Employee discounts on Disney products and experiences
• Health and wellness benefits (for eligible employees)
• Access to exclusive Disney events and screenings
• Comprehensive training and a supportive, inclusive team environment

How to Apply: Submit your resume and a brief cover letter via our official careers page: Disney Careers.

About Disney

The Walt Disney Company is a global leader in entertainment and storytelling, bringing joy to millions around the world through innovative content, iconic characters, and magical experiences. Whether you're planning dream vacations or helping deliver exceptional service, you'll be part of a company committed to creativity, diversity, and excellence.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...