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Join Disney’s Remote Customer Experience & Travel Team

Step into the magic of Disney—right from your home! We are seeking enthusiastic, service-oriented individuals to join our dynamic Remote Customer Experience & Online Travel Team. This entry-level opportunity is ideal for those passionate about Disney, travel, and creating unforgettable customer experiences—no prior experience required!

Position Overview

As a valued member of our remote team, you will help guests explore Disney’s world of entertainment by offering exceptional customer support and selling travel-related products like cruises, theme park tickets, and hotel stays. You will receive comprehensive training, flexible hours, and access to exciting travel perks and Disney experiences.

Key Responsibilities

  • Provide exceptional customer service via phone, email, and chat.

  • Assist guests with inquiries about Disney products, services, and experiences.

  • Sell travel-related offerings such as theme park tickets, hotel stays, and cruises.

  • Support guests in booking and managing their travel itineraries.

  • Manage personalized client websites and maintain accurate booking records.

  • Resolve customer concerns with professionalism and care.

  • Collaborate with fellow team members to deliver a seamless Disney experience.

Requirements

  • High school diploma or equivalent.

  • A computer or smartphone with reliable internet access.

  • Strong written and verbal communication skills.

  • Basic computer proficiency; familiarity with Microsoft Office is a plus.

  • Ability to work independently and manage time effectively.

  • Positive attitude, strong attention to detail, and problem-solving skills.

  • Comfortable using social media to promote Disney travel offerings.

  • Must commit to a minimum of 20 hours per week; flexible schedules available.

No Experience? No Problem!

  • Full training provided—we’ll prepare you with all the tools you need to succeed.

  • Previous experience in customer service, sales, or travel is a plus, but not required.

Benefits & Perks

  • Competitive pay with commission-based earnings.

  • FREE & discounted travel perks, including park hopper passes and a free cruise for two.

  • Employee discounts on Disney products and experiences.

  • Access to exclusive Disney events and screenings.

  • Flexible, remote work environment with opportunities for advancement.

  • Health and wellness benefits for eligible employees.

Why Join Disney?

  • Be part of a world-renowned brand known for magical storytelling and exceptional service.

  • Work remotely with the freedom to set your own hours.

  • Enjoy comprehensive training and support from a passionate, diverse team.

  • Gain access to exclusive Disney experiences while helping others make magical memories.

How to Apply

Interested candidates should apply through our official Disney Careers page: Disney Careers. Please submit your resume and a brief cover letter explaining why you're the perfect fit for this magical role.

About Disney

The Walt Disney Company is a global leader in family entertainment, known for iconic characters, unforgettable stories, and immersive experiences. With nearly a century of creativity, innovation, and excellence, Disney continues to inspire audiences worldwide through its unmatched storytelling and dedication to magic.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...