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Job Description

Overview

At FedEx, we are driven by a mission to connect people and possibilities through reliable transportation and innovative logistics solutions. We are currently seeking skilled, detail-oriented professionals to join our team in two key roles: Software Engineer and Ramp/Air Operations Specialist. Both roles are vital to delivering high-quality services across our global network that spans over 220 countries and territories.

Whether you’re developing scalable software solutions or ensuring precise handling of cargo at our air hubs, you will be part of a collaborative and inclusive environment where people come first.

Position 1: Software Engineer

Role Summary:
As a Software Engineer, you will analyze technical requirements, design scalable software systems, develop efficient algorithms, integrate with third-party services, and ensure software performance and quality. This role requires strong problem-solving skills, a commitment to best practices, and the ability to work collaboratively in cross-functional teams.

Key Responsibilities:

  1. Analyze software requirements and translate them into technical specifications and design solutions.

  2. Collaborate with architects to design scalable, maintainable, and high-performance systems.

  3. Develop and optimize algorithms to address complex problems effectively.

  4. Integrate software with external APIs, databases, and services.

  5. Optimize performance through code profiling and performance testing.

  6. Adhere to best practices: code reviews, unit testing, continuous integration.

  7. Work closely with product managers, designers, and QA engineers.

  8. Document architecture, design decisions, and technical specifications clearly.

Qualifications:

  • Education: Bachelor’s degree (or equivalent) in Computer Science, Electrical/Electronics Engineering, MIS, or a related field.

  • Experience Levels:

    • Associate: No prior experience required

    • Standard I: 2 years

    • Standard II: 3 years

    • Senior I: 4 years

    • Senior II: 5 years

Skills & Abilities:

  • Strong analytical and problem-solving abilities

  • Attention to detail and accuracy

  • Proficiency in Microsoft Office and PC tools

  • Fluency in English

  • Numerical and logical reasoning skills

Position 2: Ramp/Air Operations Specialist

Role Summary:
As a Ramp/Air Operations Specialist, you will support operational activities at station or hub locations. This includes package handling, ULD (Unit Load Device) handling, performing audits, tracking location-based activities, and ensuring the timely and secure movement of freight.

Key Responsibilities:

  1. Perform sort activities and ULD handling at hub/station.

  2. Ensure accuracy in cargo movement and proper documentation.

  3. Conduct audits and track location-based operations.

  4. Collaborate with team members to ensure smooth operations and resolve issues.

  5. Adhere to operational guidelines to meet safety and efficiency standards.

Skills & Abilities:

  • Strong attention to detail and organizational skills

  • Problem-solving mindset

  • Planning and time management

  • Team collaboration and communication

  • Basic computer literacy

Why FedEx?

Our Philosophy – People-Service-Profit (P-S-P):

At FedEx, we believe that when we take care of our people, they deliver outstanding service, which drives our success and enables reinvestment in our workforce. This cycle is the cornerstone of our P-S-P philosophy.

Our Culture:

FedEx’s unique culture, rooted in respect, innovation, and teamwork, sets us apart. It drives everything we do—from our daily operations to long-term strategy—and is consistently recognized by "Fortune" as one of the World’s Most Admired Companies.

Equal Opportunity Commitment

FedEx is an Equal Opportunity/Affirmative Action employer committed to fostering a diverse, equitable, and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, marital status, pregnancy, or any other status protected by law.

Additional Details

  • Pay Transparency: Competitive pay based on role and experience.

  • Career Development: FedEx invests in the growth and well-being of every employee.

  • Work Environment: Innovative, inclusive, and performance-driven.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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