IT Support Engineer (Dispatch / On-need basis) - Wichita, Kansas

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<p><strong>Position: IT Support Engineer</strong></p><p><strong>Working Model: </strong>This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for the next on-site visit to troubleshoot and resolve the ticket. The volume of on-site visits is not very heavy so you can take this as a second project too, if you are currently employed and can manage both the positions simultaneously.</p><p><strong>Location: Wichita, Kansas</strong></p><p><strong>Long term contract</strong></p><p><strong>Support will be within business hours and in weekdays (M-F). If anything outside, will be communicated to you.</strong></p><p><strong>Compensation</strong>: We can pay you in an hourly amount on 1099 for every time you are called to work on-site.</p><p><strong>NOTE</strong>: The engineer should have their own laptop to carry while being on-site so you can be connected remotely via support team for instructions/guidelines.</p><ul><li>Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty.</li></ul><p>Hands on experience with ServiceNow.</p><ul><li>Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.</li><li>Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.</li><li>Ability to lift / move computer equipment weighing up to 50Lbs.</li><li>Skilled in desk side support and PC break/fix including basic administration of Windows O/S.</li></ul><p>Job Types: Part-time, Contract</p><p>Schedule:</p><p><br></p><ul><li>Monday to Friday</li><li>On call</li></ul><p></p>

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