Senior Digital Business Partner / Customer Business Lead – Grocery (Kroger Focus)

Location: Remote (Cincinnati or Chicago Metro Preferred)
Reports To: Head of Sales, National Accounts / Director, Omnichannel Marketing

Make a Bigger Impact — With Us

You’re not someone who settles for ordinary—and neither are we. At Kimberly-Clark and Lactalis Heritage Dairy, we're driven by purpose and innovation, and we're looking for people who are passionate about delivering better care and consumer experiences through iconic, globally recognized brands like Huggies®, Kleenex®, Scott®, Poise®, and Kraft®.

We are seeking a high-performing, entrepreneurial-minded leader to join our team as a Senior Digital Business Partner / Customer Business Lead, focused on growing our Kroger/Albertsons/Safeway digital and in-store business. You will work at the intersection of digital marketing, omnichannel commerce, and customer strategy, taking full ownership of category growth, shopper engagement, and business development in a fast-paced, collaborative environment.

What You’ll Do

• Lead omnichannel marketing strategy and execution across digital and physical platforms to drive sales growth, share, and customer loyalty.

• Act as the digital subject matter expert (SME) for key strategic grocers, analyzing the digital shelf, search optimization, site taxonomy, and shopper behavior to drive actionable insights.

• Own customer P&L, develop pricing, shelving, merchandising, and distribution strategies in line with category and company goals.

• Build and maintain relationships with key stakeholders at Kroger, including cross-functional partners such as shopper marketing, category management, and sales analytics.

• Leverage internal resources (e.g., Advanced Marketing Capabilities CoE, Digital Commerce Ops, Sales Finance) to design, test, and implement data-driven marketing campaigns.

• Oversee the development and execution of trade spend and promotional programs, ensuring financial targets (revenue, margin, trade rate) are met.

• Provide strategic input for demand planning and S&OP, including forecasting and supply chain coordination.

• Lead a high-performing team including Customer Category Managers and Sales Analysts, fostering growth through coaching, talent development, and clear performance management.

What You Bring

• Bachelor’s Degree required; advanced degree a plus.

• 3+ years of experience in Digital Commerce, Digital Marketing, or Omnichannel Strategy (CPG or Retail preferred).

• 5+ years of experience in sales/account management, preferably with recent direct Kroger/84.51° experience.

• Demonstrated ability to analyze data, generate insights, and develop strategic action plans.

• Proven success leading and developing cross-functional teams in complex, matrixed organizations.

• Strong personal selling, presentation, and communication skills.

• Self-starter with the ability to operate independently and thrive in a fast-paced, evolving environment.

• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint; experience with data analytics platforms a plus.

• Willingness to travel up to 25%.

Preferred Qualifications

• Experience managing digital marketing and omnichannel campaigns within major grocery retailers.

• Track record of delivering measurable business results through digital transformation.

• Strong ability to balance strategic thinking with tactical execution.

• High comfort level with ambiguity, innovation, and agile methodologies.

Why Join Us

• Be part of a performance culture that values care, sustainability, and inclusion.

• Access competitive compensation (Salary Range: $105,740 – $130,620 USD), bonus eligibility, and a comprehensive benefits package, including health coverage from day one, 401(k) + Profit Sharing, wellness programs, education assistance, relocation support, and more.

• Enjoy flexible hybrid work arrangements through our Flex That Works program—designed for your productivity, well-being, and career growth.

• Contribute to meaningful work that positively impacts millions of lives daily through innovation and responsible care.

Equal Opportunity & Compliance

We are committed to diversity, equity, and inclusion, and we encourage applicants from all backgrounds, including veterans, people with disabilities, and members of underrepresented groups to apply. Employment is subject to pre-employment screening including drug screening, background checks, and verification of eligibility to work in the U.S.

Apply Today

Click the Apply button to start your journey with us. If your background aligns, our recruiting team will contact you directly. In the meantime, explore more about our mission, values, and teams by visiting our company website.