Join us as we work together to ensure every item in every store is on the shelf and ready to delight consumers! As a Senior Customer Service Supply Chain Analyst, you will build and maintain strong collaborative relationships with our customers, Kellanova Sales, and Kellanova Supply Chain. Your ability to influence customers, our account team, and our internal supply teams is essential for success in this role. You will balance maximizing in-stock and case-fill rates while minimizing inventory levels. This role involves managing inventories, executing features, and performing shelf resets while executing our sales strategy.

In this role, you will report to the Director of Customer Supply Chain. You will frequently interact with Sales Executives, Customer Senior Management, and Internal Cross-Functional Partners, all of whom impact our service and relationships with customers. This is a hybrid role based in Rodgers, Arkansas.

A Taste of What You’ll Be Doing

• Customer Service & Collaboration – Develop and manage personalized customer and replenishment strategies in assigned market areas with the highest demand for Kellogg products, including in-stock management, new item launches, demand planning, and inventory management.


• Lead Through Influence – Effectively influence customer Replenishment Managers to gain support for replenishment policies that maximize product availability at the store level while minimizing inventory in the supply chain. Work diligently to balance service and cost for the entire supply chain while meeting or exceeding customer targets.


• Be a Supply Chain Champion – Act as a Supply Chain advocate for Field Sales Partners, Integrated Planning, and all corporate departments to ensure customers’ replenishment expectations are met from order placement through retail sale.


• Guide With Technology – Utilize system tools and data to provide exceptional customer service, replenishment levels, and proactive inventory management. Experience in related systems such as Scintilla and Retail Link are critical to this role.


• Continuous Improvement – Focus on improving case-fill rates and reducing cuts while delivering on-time performance.

We’re Looking for Someone With

• High School Diploma/GED and demonstrated/relevant experience in Consumer-Packaged Goods.


• A proven track record of high performance and the qualifications to service key customers within a team environment.


• Proven success at influencing others to deliver results and create a winning team culture.


• The ability to be an independent problem-solver with robust leadership skills.


• A high degree of attention to detail and previous experience communicating complex and/or detailed information to multiple audiences with differing knowledge levels.

Compensation

The annual salary range is $72,600 - $95,235, which is based on various factors such as location, experience and skill. Discretionary bonuses based on company and individual performance are also available.

What’s Next

Applications for this position will be accepted through November 13, 2025. After you apply, your application will be reviewed by a real recruiter, so it may take us a few weeks to get back with you by email or phone. Visit our How We Hire page to get insights into our hiring process and more about what we offer. All applicants must have permanent legal authorization to work in the United States.

Kellanova does not sponsor employment visas for this role.

Need assistance throughout the application or hiring process? Email USA.Recruitment@Kellanova.com.

Benefits include medical, dental, vision, life, accidental death & dismemberment insurance, employee assistance program, short-term disability coverage, and long-term disability insurance. Also, voluntary income protection benefits such as supplemental life, accident as well as a 401(k) plan with company contributions is available. Part-time employees may have access to benefits on a pro-rated basis. See KellanovaTotalHealth.com for more information.

Get to Know Us

At Kellanova, we are driven by our vision to be the world’s best-performing snacks-led powerhouse, unleashing the full potential of our differentiated brands and our passionate people. Our portfolio of iconic, world-class brands includes Pringles, Cheez-It, Pop-Tarts, MorningStar Farms, Special K, Krave, Zucaritas, Tresor, Crunchy Nut, among others.

Kellanova’s Culture of Best means we bring our best to all that we do in pursuit of our vision to be the world’s best performing snacks-led powerhouse. Our culture celebrates boldness and empowers our people to challenge the status quo, achieve results, and win together.

Our focus on Equity, Diversity, and Inclusion (ED&I) enables us to build a culture of belonging where all employees have a place at the table and are inspired to share their passion, talents and ideas to work.

Mars has agreed to acquire Kellanova in a combination that will shape the future of snacking! The transaction is anticipated to close towards the end of 2025 (subject to customary closing conditions, including regulatory approvals). The companies remain separate until closing.

You can learn more at www.futureofsnacking.com, and our hiring teams will be happy to discuss further questions if your application advances in the hiring process.

What does it take to be the best? Someone like you.

Kellanova is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. For more information regarding our efforts to advance Equity, Diversity & Inclusion, please visit our website here.