Join UPS and TForce Freight – Where Logistics Meets Excellence

Welcome to the world of UPS and TForce Freight, where delivering excellence, reliability, and professional service is at the heart of everything we do. As part of our team, you will play a vital role in streamlining the movement of goods across borders and driving revenue growth through strategic sales initiatives.

We are seeking highly organized, detail-oriented, and customer-focused professionals to join us in roles that blend customs brokerage operations with local account sales development. Whether ensuring smooth customs clearance or expanding our client base, your contributions will support UPS’s reputation as a trusted leader in global logistics.

Key Responsibilities

Customs Brokerage (UPS)

• Process and clear incoming shipments through customs efficiently and in compliance with all applicable regulations.

• Maintain accurate records of shipments, documentation, and clearance activities.

• Communicate with customs officials, customers, and internal departments to resolve issues and prevent delays.

• Stay informed about changes in customs regulations and ensure ongoing compliance.

• Provide exceptional customer service by addressing clearance-related inquiries and concerns.

• Collaborate across departments to ensure the seamless flow of goods through transportation and delivery channels.

• Identify areas for process improvement and contribute to the implementation of streamlined solutions.

Local Sales (TForce Freight)

• Develop and manage a sales pipeline focused on acquiring new business and expanding existing accounts within a designated territory.

• Analyze sales data and transportation trends to identify growth opportunities and inform strategic decisions.

• Prepare and present compelling sales proposals, leveraging TFI’s service advantages over competitors.

• Manage client relationships, advising on billing, resolving inquiries, and providing training on web-based shipping tools.

• Compile weekly sales reports summarizing achievements, challenges, and market intelligence.

• Build strong, strategic relationships with key decision-makers and influence long-term customer partnerships.

• Promote bundled freight services and share leads to foster cross-functional sales growth.

Qualifications

• U.S. citizen or authorized to work in the U.S.

• Currently located in or willing to relocate to the position’s geographic location.

• Strong organizational and communication skills with attention to detail.

• Knowledge of customs regulations and clearance procedures (for Brokerage roles).

• Sales experience with proven ability to negotiate and close deals (for Sales roles).

• Critical thinking, problem-solving, and the ability to forecast customer needs.

• Familiarity with logistics, freight services, and transportation technologies.

• Proficient in using web-based tools for shipping, tracking, and customer management.

• Bachelor's degree preferred but not required.

Benefits

• Competitive salary and bonus opportunities.

• Health, dental, and vision insurance.

• 401(k) retirement plan.

• Paid time off and holiday benefits.

• Opportunities for career growth and professional development.

• Inclusive, diverse, and supportive work environment.

UPS and TForce Freight are Equal Opportunity Employers. We value diversity and are committed to creating an inclusive environment where all employees can thrive, regardless of race, religion, color, national origin, gender identity, sexual orientation, disability, veteran status, or any other legally protected status.